Frequently Asked Questions
What is the Refund Policy?
This ticket is non-refundable! Cancellations must be 30 days in advance of the first date of the class. We understand scheduling and would be happy to move your class time to another available time slot in the same session, if space is available. Your purchased ticket is non-transferable and can not be transferred to another session.
What if I have more than one child ages 1 to 5 years old and I want both to participate?
Additional children (siblings) are discounted. Children under 1 are free and can attend with you and your paying child.
Is there an additional cost for a second parent to attend?
Both parents are welcome to attend, free of charge!
What does my payment include?
Your payment allows your child and you, or your person of choice (grandparent, babysitter, nanny, etc.), to join our Barnyard Buddies class once per week here on our farm, on your chosen day of the week and time, for six (6) consecutive weeks! Once you choose the day and time, you will not be able to move that day and time unless we have another spot available.
What are the classes?
Each week your child will enjoy learning about a new farm animal or item on the farm! There will be a story time, farm activities, hands-on animal interactions, and a take home item at each class! Each season we will change the curriculum to learn what is happening on the farm during that time.
What if I miss a class?
To keep class sizes small and ensure a quality experience, we are unable to offer credit for a missed class but would be happy to allow you to attend a make-up class if space is available. Please note that the theme changes weekly, only allowing for make-up classes to be made up that same week that you miss your class, if space is available. Missed classes are not refundable or pro-rated once you enroll in a session.
I see there is space available, I want to sign my child up in the middle of a session, do I pay full
Each week your child will learn something new about the farm, it's never too late to join in on the fun! After each weekly class, the overall price of the remaining classes will be pro-rated for the remaining classes in that six (6) week session, if sessions are not sold out. You will pay the pro-rated amount for the remaining classes if space is available. This option is only available if sessions are not sold out prior to the first class in each session.
What is our weather policy?
Classes are Rain or Shine unless otherwise notified via email! If we cancel class due to weather, we will add a class to our schedule to make-up the missed class.
Can I bring a stroller?
Strollers are welcome! Most of the farm is grass so a stroller can be difficult in some spots if it has rained.
What should we wear?
Closed-toe shoes are required. Rain or muck boots are highly recommended, especially after rain! Long pants are recommended if you react to hay/grass or animal hair. Overalls are optional!
Can Older siblings attend?
As much as we love children of all ages, these classes are intended for little ones. We kindly ask that you do not bring older siblings.
More questions?
Please contact us at willowoakfarms1@gmail.com and we will be happy to answer any questions that you may have.